Privacy Policy

Who This Policy Covers

This site, cocopany.com, is operated by PT Barooka Global Indonesia, with offices at AD Premier 9th Floor, Jl. TB Simatupang No. 5 Ragunan, Pasar Minggu, South Jakarta 12550, Indonesia. Any question about this policy can go to [email protected].

What We Collect

When you fill in the inquiry form, the details you enter, your name, company, country, contact details, product of interest, volume, and message, are written into a WhatsApp message that opens on your own device. Nothing is submitted until you send that message yourself, and the form does not store a copy on this website.

If you contact us by email, WhatsApp, or telephone, we hold that correspondence in our business systems so the export team can answer you and keep track of an order.

We use Google Analytics to understand which pages visitors read. It sets cookies and records information such as approximate location, device type, and the pages you visit, and this is separate from anything you send us directly.

Why We Keep It

We use your details to answer your inquiry, quote for an order, prepare export documents, and stay in contact about shipments. We do not sell your information, and we do not pass it to third parties except where an order requires it, for example to a freight forwarder or to a certification body that has to name the consignee.

How Long We Hold It

Inquiry correspondence is kept while the conversation is active and for as long as we may need it for accounting and export record keeping. Where you ask us to delete your details and no legal record keeping obligation applies, we remove them.

Your Choices

You can ask us what we hold about you, ask for a correction, or ask us to delete it, by writing to [email protected]. You can block or delete analytics cookies in your browser settings at any time, and the site will continue to work normally without them.

Changes

If this policy changes, the revised version appears on this page with a new date at the top. We do not notify past visitors of changes, so check back if this matters to you.